Privacy Policy

1. Information We Collect

Account information: your name, email address, password, and workspace details you provide when signing up.

Channel data: messages, contact details, and metadata you send or receive through connected channels such as WhatsApp, Telegram, email, and SMS.

Usage data: log data, device information, IP address, and analytics about how you interact with Linkrium.

Payment information: billing details processed securely by our payment providers; we do not store full card numbers.

2. How We Use Your Information

We use your information to provide, maintain, and improve Linkrium; to deliver and synchronize messages across your connected channels; to authenticate your account and secure the platform; to process payments and send billing notices; to respond to support requests; and to communicate important updates about the service.

3. Connected Channels (WhatsApp, Telegram, Email, SMS)

When you connect a messaging channel, Linkrium accesses and stores the messages and contact metadata necessary to display them in your unified inbox. We only access the data required to provide the service and do not use your message content for advertising purposes. Each channel provider (for example Meta for WhatsApp, or Telegram) processes data under its own privacy policy in addition to ours.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to keep you signed in, remember your preferences, and understand how Linkrium is used so we can improve it. You can control cookies through your browser settings, though some features may not function properly without them.

5. How We Share Your Information

We do not sell your personal data. We may share information with trusted sub-processors who help us operate Linkrium (such as hosting, analytics, and payment providers) under confidentiality obligations, with connected channel providers as necessary to deliver messages, and when required to comply with legal obligations or protect our rights.

6. Data Retention

We retain your information for as long as your account is active or as needed to provide the service. If you delete your account, we will delete or anonymize your personal data within a reasonable period, except where retention is required by law or for legitimate business purposes such as fraud prevention.

7. Data Security

We implement industry-standard technical and organizational measures, including encryption in transit and at rest, access controls, and regular security reviews, to protect your data. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Your Rights

Depending on your location, you may have the right to access, correct, export, or delete your personal data, to object to or restrict certain processing, and to withdraw consent at any time. To exercise these rights, contact us at support@linkrium.com.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. Where we transfer personal data internationally, we rely on appropriate safeguards, such as standard contractual clauses, to protect your information.

10. Children's Privacy

Linkrium is not directed at individuals under the age of 16, and we do not knowingly collect personal data from children. If we become aware that we have collected such data, we will take steps to delete it.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the "Last updated" date above. We encourage you to review this policy periodically.

12. Contact Us

If you have questions about this Privacy Policy or how we handle your data, please contact us at support@linkrium.com.