Data deletion
Last updated: September 27, 2026
You can ask Linkrium to delete the data we hold about you at any time. This page explains how, including for data received through Meta products (Facebook, Messenger, Instagram and WhatsApp).
1. Remove Linkrium from your Meta account
Facebook: go to Settings & privacy > Settings > Apps and websites, select Linkrium and choose Remove. Instagram: go to Settings > Apps and websites, select Linkrium and choose Remove.
When you remove Linkrium, Meta notifies us. We immediately stop receiving your messages, delete the access tokens we held, and delete the messages and contact details we imported through that connection. You can follow the request on this page using the confirmation code Meta shows you.
2. Disconnect a channel inside Linkrium
Workspace owners and admins can disconnect Instagram Business, Messenger Business or WhatsApp Business at any time from Settings > Channels. Disconnecting stops new messages and deletes the stored access token.
3. Delete your Linkrium account
To delete your Linkrium account and everything in it, email contact@linkrium.com from the address you signed up with. We confirm and complete the deletion within 30 days.
4. What we delete
Access tokens, imported messages and attachments, and contact details received from the provider. Attachments are stored encrypted with a per-file key that is deleted with the message, so they become unreadable immediately. Backups roll off within 30 days.